Some items are classified as a special order, for example; if we don't have your size in stock we will special order in that size for you. If this happens, there will be a delay in shipping out your order to you. Please allow for 2-4 weeks. Please contact us if you have any further questions, or to check if we have your size on hand. Our aim is to eventually have stock on hand, however as it is a new venture for us, we are currently working out stock levels, sizes and qualities.
It's important to select the right size heel. Our heels are a smaller fitting shoe. We recommend sizing up one size.
The EU sizing for the heels are as follows.
Poise, Gala, Flair, Glory and Lip are all common Choices for this federation.
ICN, Nabba, WFF
ICN doesn't have any heel regulations however we recommend the following heels for this federation Lip, Majesty, Glory, Cocktail
No clear heels are allowed for this federation.
We aim to dispatch your order within two working days if we have the item in stock.
As some of our heels are specially ordered in, this can take up to 2 weeks for dispatch.
Please inquire first if you would like to know if the style and size you require is in stock.
We accept returns for our heels. We no longer offer exchanges, instead we will refund you. You can then, if you choose to do so, purchase a new pair. The cost of the return is the purchasers responsibility and must be returned within 14 days after receiving your heels.
We have the right to refuse a return if the heels have been worn or are returned after the return date. Return requests can be completed online quickly please visit your customer profile to submit your return, or alternatively click this link Returns.